PAIA manual
This manual is published in terms of section 51 of the Promotion of Access to Information Act 2 of 2000 (PAIA). It explains how to request access to records held by Quantum Labs.
Contact details
- Company
- Quantum Labs (Pty) Ltd
- Information Officer
- Justin Petersen
- info@quantumlabs.co.za
- Phone
- 073 216 6326
- Area
- Randburg, Johannesburg, Gauteng, South Africa
The Information Officer is the head of the private body for the purposes of PAIA and POPIA.
Guide from the Information Regulator
The Information Regulator publishes a guide on how to use PAIA. It is available at inforegulator.org.za in all official languages.
Records we hold
- Company records: incorporation documents, statutory registers and minutes.
- Financial records: invoices, quotes, bank statements and tax records.
- Client records: correspondence, project files, quotes and service agreements.
- Website records: enquiries, quote requests and, with consent, analytics.
- Supplier records: agreements and correspondence with operators and suppliers.
Records available without a request
Our privacy policy, terms of service, cookie policy and company information are published on this website and are available without a formal request.
How to request access
- Complete the prescribed request form, Form 2, available from the Information Regulator.
- Email it to info@quantumlabs.co.za with proof of identity.
- Pay any prescribed fee. We will tell you the amount before we process the request.
- We will respond within 30 days, as PAIA requires. Access may be refused only on the grounds set out in PAIA.
Personal information we process
The categories of people whose information we process, the types of information, the purposes, the recipients and our security measures are set out in our privacy policy.
Availability of this manual
This manual is available on this website and at our offices on request, free of charge.